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Terms & Conditions

Last updated: November 2024

Welcome to Arqflow. These Terms and Conditions ("Terms") govern your use of the Arqflow platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Arqflow platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Arqflow provides a cloud-based supply chain collaboration platform that enables businesses to:

  • Manage orders and shipments
  • Collaborate with network partners
  • Track shipments in real-time
  • Manage freight procurement and RFQs
  • Access analytics and reporting tools

3. User Accounts

To access certain features of our platform, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. User Responsibilities

You agree to use the platform only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the platform for any illegal or unauthorized purpose
  • Interfere with or disrupt the platform or servers
  • Attempt to gain unauthorized access to any part of the platform
  • Upload or transmit viruses or malicious code
  • Violate any applicable laws or regulations

5. Intellectual Property

The Arqflow platform, including all content, features, and functionality, is owned by Arqflow and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. Data and Privacy

Your use of the platform is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

7. Confidentiality

You acknowledge that you may have access to confidential information through the platform. You agree to maintain the confidentiality of such information and not disclose it to any third party without proper authorization.

8. Service Availability

We strive to provide reliable access to our platform, but we do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any aspect of the service at any time.

9. Limitation of Liability

To the maximum extent permitted by law, Arqflow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform.

10. Indemnification

You agree to indemnify and hold harmless Arqflow, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.

11. Termination

We may terminate or suspend your access to the platform at any time, with or without cause, upon notice. Upon termination, your right to use the platform will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of the platform after such changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Arqflow operates, without regard to its conflict of law provisions.

14. Use of Client Names for Marketing

Arqflow may reference the name and logo of its clients and onboarded organizations for the purpose of promoting its services, including but not limited to use on its website, marketing materials, presentations, and case studies.

Such use will be limited to identification purposes only and will not include the disclosure of any confidential information.

If a client or organization prefers not to be referenced, they may request removal at any time by providing written notice to Arqflow, and Arqflow will promptly comply with such request.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@arqflow.com

Arqflow

Connect. Collaborate. Control. Transform your supply chain with Arqflow's integrated platform.

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